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Not resolved

Update by user Jan 21

To date I have been back and forth via email with no resolve. They keep offering a gift card of $6 and for me to keep the crap as it will cost at least 30$ to send back and may take up to 3 months to receive and may not be refunded.

So basically I was scammed and will not ever be refunded.

Still one pissed off customer. These boots keep popping up for sale but are now under other names and websites.

Original review posted by user Dec 22, 2019

Take a look at the pictures of what I received vs advertising. They came rolled up and bound by a rubber band in a plastic bag not a box.

I am so dissatisfied, disappointed and disgusted with RollyChic. I am from Texas and what I received are in no way Cowboy punk boots. I would not be caught dead in public in these boots. I have posted in the reviews 3 times and they only show what they want you to see.

If I had seen these comments back in October I would have not ordered I contacted customer service by email with my complaint requesting a refund and this is the response I got

Dear Customer,

Thanks for your email and we are sorry to hear that from you.

Just checked the order detail. Please be noticed that color and appearance of product are always based on the real one you received.

Hope to have your understand.

According to items on the pics, product seems good, could you check if it fits you well or give it to your family or friend as a gift? Would you agree to hold the package?

Hope the product fit you well and you will like to wear it.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $44.

Preferred solution: Full refund.

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certainly doesnt sound like they are in the us.


Don't buy garbage from China.


I had the same problem Im so irate with this *** *** company


I agree. They sent me tracking after over a month, shipped to the wrong state and each time I try to email them, my email bounces back.

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