Complete scam company. They use advertising from other legit companies and then mail you the crappiest duplicate of item.
I ordered boots and WOW was I amazed at what I had received. Cheap plastic with no soul inside. The heel was the missing. Mind you these boots were supposed to be genuine leather.
Customer service is a joke. A refund...don't even think about it. My order was $48 they offered me $3. In order to get a full refund I would have had to ship them to some warehouse address in China for another $80 (which would not be refunded).
They also stated they could not even guarantee they would receive the returned item. At that I would not get a refund. This company set out to scam people and they accomplished it.
By the way, sadly, on Facebook they have several company names. Beware of "Cowboy boots"!
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $48.
RollyChic Cons: Everything you could image.